Signing in with a one-time code
How to sign in using a code sent to your email instead of a password.
If you'd rather not type a password — or you can't remember yours — you can sign in with a one-time code instead. We email you a six-digit number, you type it in, and you're through. Nothing to remember, nothing to reset.
Signing in with a code
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Go to the login screen
Open You in the app and tap Log in. On this website, use the Log in button at the top of any page.
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Choose to log in with a code
Pick the option to email you a code instead of entering a password.
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Enter your email address
Use the same address you signed up with. If it does not match an account, no code will arrive.
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Check your inbox
The email arrives within a minute and has the six-digit code in the subject line, so you can often read it without even opening the message.
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Type the code in
Enter the six digits on the code screen and you are signed in.
Enter your code
We sent a code to
[email protected]
Code expires in 9:41
Send a new code
Did not get an email? Check your junk folder, then request a new code.
If the email doesn't arrive
- Check your junk or spam folder — the first email from us sometimes lands there.
- Make sure you typed the address you signed up with, not a newer one.
- Wait a minute before requesting another code — asking repeatedly in quick succession can slow things down.
- Still nothing? Get in touch with us and we'll check which address is on your account.
